INTRODUCTION

At Raarya Groups , we are committed to protecting your personal privacy and safeguarding the trust you place in us when exploring our real estate projects, villa plots, and housing communities across Coimbatore. This Privacy Policy details how we collect, store, use, and process your information when you visit our website, communicate with our sales advisors, schedule site visits, or inquire about our properties.

By accessing our website or sharing your information with us, you agree to the collection and use of information in accordance with this Privacy Policy.

1.INFORMATION WE COLLECT

We gather information necessary to deliver seamless real estate consulting, site visits, project updates, and property booking services:

• Personal Identification Information: Full name, phone number, email address, current location/residential address, and preferences submitted via online contact or booking forms.
• Property Preferences: Preferred project locations, budget range, plot/villa dimensions, investment timelines, site visit bookings, and home loan requirements.
• Communication Records: Call records, text messages, WhatsApp interactions, and email correspondence between you and our sales or support representatives.
• Technical & Analytics Data: IP address, device specifications, browser type, cookies, referral sources, and page interaction history collected during your visit to our website.

2.HOW WE USE YOUR INFORMATION

Your information is utilized strictly to provide tailored real estate services, including:

• Processing your inquiries and sending project brochures, plot layout plans, pricing lists, and availability charts.
• Scheduling and managing guided property site visits to our locations.
• Facilitating plot/villa reservations, customer agreement preparations, and processing transaction documentation.
• Sending updates on construction progress, new project launches, price revisions, and promotional offers.
• Enhancing our website performance, layout, user experience, and customer support channels.

3.DIRECT COMMUNICATION & DND CONSENT:

By submitting your phone number or contact details on our website, social media pages, or inquiry forms, you explicitly authorize Raarya Groups and its authorized representatives to contact you via voice calls, SMS, WhatsApp, or email regarding property offers and updates, even if your telephone number is registered under a Do Not Disturb (DND) or National Customer Preference Register (NCPR) list.

4.DATA SHARING AND THIRD-PARTY DISCLOSURE

We do not sell, rent, or trade your personal identifiable information to third parties for marketing purposes. Your data may be shared only under strict operational boundaries:

• Authorized Internal Teams & Partners: With our sales team, customer success managers, and verified channel partners to fulfill your property requirements.
• Technical Service Providers: With trusted cloud hosting, website maintenance, customer relationship management (CRM), and automated messaging providers under confidentiality agreements.
• Legal & Regulatory Obligations: When required by applicable laws, court orders, or statutory authorities to comply with legal processes or protect the rights and safety of Raarya Housing and its customers.

5.DATA PROTECTION AND STORAGE

We employ industry-standard physical, technical, and administrative security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Access to your personal information is restricted to authorized personnel who require it for legitimate operational duties.

6.YOUR RIGHTS AND CHOICES

You retain full control over your personal data:

• Access & Rectification: You may request access to or correction of any inaccurate personal details stored in our database.
• Opt-Out: You can opt out of receiving promotional messages, promotional emails, or marketing calls at any time by contacting our support desk or using the unsubscribe options provided in our communications.

7.THIRD-PARTY WEBSITES & LINKS

Our website may contain links to external third-party services (such as Google Maps, WhatsApp, or payment gateways). We are not responsible for the privacy practices, content, or security of external platforms, and we encourage you to review their respective privacy policies.

8.CONTACT US

If you have any questions, feedback, or data requests regarding this Privacy Policy, please reach out to us:

• Company Name: Raarya Groups
• Official Address: Lakshmi Mills Junction, 2D, Ram Apartment, Avinashi Rd, opposite LuLu Mall, Coimbatore, Tamil Nadu, India.
• Email: raaryagroupsinfo@gmail.com